Frequently asked questions

Red Pages requires independent providers to complete age and identity verification. New independent listings cannot be published until verification is approved.

The process is designed to establish that a real adult is behind the account and that the person completing verification matches the identity being presented.

This helps Red Pages reduce underage use, fake listings, impersonation, and misuse of provider identities.

Independent providers have two standard verification options.

Automated verification is handled by Didit, a specialist third-party identity verification service. The provider presents government-issued identity documentation and completes a selfie and liveness check. Didit checks the document and whether the person completing verification matches the identity presented.

Providers who prefer not to use the automated service can arrange a short video call with Red Pages and complete verification manually.

Standard verification must be completed successfully before a new independent listing can become public.

Where appropriate, Red Pages may also be able to accommodate verification through a trusted intermediary on a case-by-case basis, but that is not the standard workflow.

Red Pages does not need to build its own database of providers' identity documents simply to verify them.

In the automated process, Didit handles the identity document, selfie, liveness, and facial-matching checks. Red Pages is configured to receive only the limited verification result data reasonably needed to operate the platform. Full automated verification records remain with Didit and are not routinely accessed by Red Pages.

In the manual process, Red Pages does not retain a copy of the identity document, a recording of the call, or a face image after verification, although limited verification information is retained for compliance and audit purposes.

See the Privacy Policy for the full explanation of what is processed and retained, and when verification records may need to be accessed.

Independent providers must be physically present in New Zealand and legally entitled to provide commercial sexual services here.

These are conditions of listing on Red Pages, but they are separate from the standard age and identity verification process. A verification badge should not be interpreted as confirmation of a provider's immigration or work status unless Red Pages has specifically checked that separately.

No. Verification does not require professional photography or repeated photo shoots.

A Verified badge means Red Pages has confirmed that the independent provider is at least 18 using government-issued ID and has matched the identity to the person completing verification. The badge details show when those checks were completed.

Trusted Provider is the higher badge. It includes the same age and identity checks and also means the listing has earned Trusted Provider status through Red Pages' private provider trust network. It does not disclose who vouched or how many vouches were received.

Neither badge is an endorsement or a guarantee about listing claims, services, reputation, future conduct, work eligibility, or a client's experience.

Yes. There is no fixed date for paid listings. Listings will stay free until Red Pages has clear evidence that the audience is large enough for listings to offer providers worthwhile advertising.

If you join while listings are free, any change will not happen without warning. Red Pages will contact you directly with the prices and terms, tell you when payment would start for you, and give you time to decide.

You can choose not to continue. There will be no automatic charge or debt; your listing will become inactive when your free period ends and you can return later.

Once paid plans are available, new providers will see the prices and terms before signing up. If you joined while listings were free, your listing will remain free until the date in your direct notice, even if paid plans have already started for new providers. Any free access agreed with you directly will still be honoured.

Payment methods for listings have not been chosen yet. If Red Pages introduces paid listings, the available payment methods will be shown with the prices and terms before you decide whether to continue.

Red Pages will keep the payment information it receives to the minimum needed to provide the service.

You can make your listing inactive immediately and bring it back later.

If Red Pages introduces paid listings, the prices and terms will explain how breaks are treated before you choose whether to continue. Taking a break during the free offer will not bring your free period to an earlier end.

Yes. Providers can make a listing inactive immediately, so it stops being available on Red Pages straight away.

Red Pages is also designed to reduce the risk of contact details remaining visible through search engines after a listing is taken offline. Contact details are only shown on the individual listing page, not in general search results, and listing pages are set up not to be indexed by search engines.

No online system can promise that third-party search engines or caches will update instantly in every circumstance, but Red Pages is built to minimise that exposure rather than treating it as unavoidable.

No. Red Pages does not require exclusivity.

Providers can choose where else they advertise, and listing on Red Pages does not prevent them from using other platforms as well.

A Personal Site is a professionally styled, non-explicit public introduction hosted at a memorable provider-specific address such as yourname.redpages.nz. It presents the provider's own brand, photographs, personality, and style rather than looking like another directory listing.

It is connected to a Red Pages listing. Services, rates, availability, contact details, external links, and other age-restricted information remain on that listing behind an R18 gate.

Yes. A provider can keep their Personal Site online while voluntarily making the associated listing and its contact details inactive. This preserves a professional web presence during an advertising break without suggesting that the provider is currently available.

Personal Sites are currently created manually for independent providers with a Red Pages listing. Contact Red Pages if you would like one set up.

They are free until 31 December 2026. From January 2027, you can choose to continue for $15 per month. There is no obligation to continue, and any free access agreed with you individually will still be honoured.

Verification is one part of the system, not a guarantee on its own.

Red Pages combines age and identity verification for new independent providers with rules requiring independents to advertise themselves, standards requiring listing photos to depict the advertised provider, restrictions on impersonation and misleading content, reporting tools, and moderation.

Self-service sign-up is only for independent providers advertising their own services. People are not allowed to sign up and advertise on behalf of others. Providers must also be physically present in New Zealand and legally allowed to do sex work here.

Together, these controls are intended to make fake, impersonated, and misleading listings harder to create and easier to address when concerns arise.

Yes, recognised and reputable agencies are welcome on Red Pages, but they do not use the normal self-service sign-up flow.

Agency onboarding is handled separately, with stricter review and a legal agreement before an agency can be approved.

Vouching is part of how Red Pages aims to build stronger trust from the start, alongside clearer standards, stricter rules about who can list, and reporting for concerns that still need review.

A vouch does not mean someone is reviewing every detail of another provider's ad or services. It is much narrower than that: it means the voucher genuinely knows the provider and believes the advertised person is real and is the same person behind the listing.

Vouches are private, not public reviews. Voucher identities, counts, and internal trust signals are not shown publicly, and the system is not intended to work as a simple popularity contest. Publicly, Trusted Provider is shown as a higher level than the standard age and identity Verified badge.

Some vouches may carry more weight than others. A vouch from someone who is already well-established and trusted should mean more than a vouch from someone who is brand new or unknown, so trust comes from real reputation and connection to credible providers rather than raw numbers that would be too easy to game.

Red Pages is not trying to become a public review forum, especially because there are already several review forums serving that purpose.

Client reviews are usually about service quality, personal experiences, or whether expectations were met. That is a different kind of information from what Red Pages vouching is designed to capture.

Vouching on Red Pages is much narrower. It is about authenticity: whether the provider is real, known, and genuinely the person behind the listing.

The trust model is therefore based on provider verification, clearer rules, moderation, reporting, and private vouching within the provider network, rather than public ratings about private encounters.

Red Pages is independently run by Red Pages Limited as a New Zealand platform.

It is focused on providing a professional advertising platform with stronger trust settings, clearer standards, and better provider control.

No. However, provider input is important to how the platform develops. Provider feedback has already helped shape the site, and providers on the platform will continue to have opportunities to influence future improvements.

A new platform should not expect blind trust. Red Pages is trying to earn it by being clear about how the site works, keeping provider control high, avoiding exclusivity, and collecting as little sensitive information as possible.

Red Pages also aims to set clear standards around who can list, what can be published, and how trust is built.

Ultimately, trust has to be earned over time. The goal is to build that through consistent rules, transparent policies, and a platform that works better for genuine providers.

Yes. Red Pages is still in its early launch phase, and some parts of the offering are being refined as feedback comes in from providers and other users.

Providers on Red Pages can also influence future improvements through the feature ideas area inside the platform, where ideas can be suggested, discussed, and voted on.

Where a feature or policy is not yet fully locked in, Red Pages aims to be clear about the current plan rather than pretending the platform is more mature than it is.